5 Reasons Why You’re Losing Customers

Incentive and welfare program for employee retention, building staffs loyalty reduce resignation rate for important talent, boss holding magnet to pull back resigned or leaving employee.

5 Reasons Why You’re Losing Customers • Value of your product does not justify the expense – the return on investment is no longer there for the customer. • Customer is frustrated with user experience – dissatisfaction with a product being outdated, difficult to use or access, or the product no longer meets the needs… Continue reading 5 Reasons Why You’re Losing Customers

4 Ways to Reduce Customer Churn

4 Ways to Reduce Customer Churn Churn is the rate at which customers discontinue business with a company over a given period of time. Staying ahead of churn will grow your customer base and profits.  If you’re like most businesses, 20% of your customers represent 80% of your sales. Big brands know and embrace this… Continue reading 4 Ways to Reduce Customer Churn